Frequently Asked Questions.

Here are some common questions.

Q:      How will this Software Benefit My Business?

A:      Stay ahead of your competitors with the superior selling and time saving tools in the Builder’s E-Commerce platform. Watch our explainer video to see how some of Australia’s largest pool builders have been benefiting from use of the platform for over 2 years. 


Q:       How can the BEC software help my business earn additional income?

A:       Earn additional income by upselling Aqua Action Slides to your pool customers using embedded links in the Builder’s E-Commerce platform. Showcase the Aqua Action Slides at the same time you are showcasing your pools within the software. Order the Aqua Action Slides from within Builder’s E-Commerce and earn high margins at preferential pricing. When you first click the link you can register as a wholesaler and have access to Wholesale & Recommended Retail pricing.


Q:       Where do I get product support during the free trial period?

A:        Your Builder’s E-Commerce sales/account manager will provide support for the free trial and long term support if you subscribe to the platform.


Q:       What products are available for placement on the free trial platform?

A:        A range of generic swimming pools are loaded on the free trial platform.


Q:       How do I migrate to a paid subscription after the free trial period?

A:        You will move to a direct debit from your nominated bank account when your free trial has expired unless you cancel beforehand.


Q:        Does the drawing produced by the BEC software show a profile view of my installation?

A:        Refer to the product drawing of your installation (e.g. Pool) for profile information.


Q:      Can I see analytics of who is accessing my Builder’s E-Commerce software platform?

A:       Yes, you can easily see your Prospects and Customer activity in the Builder’s E-Commerce platform All the analytics you could want about the users who have been to your site and returning vistors are readily available.


Q:      Can my Company Logo be part of my drawings?

A:       Yes, your company logo can be embedded in the software and if you don’t have a logo we can have our graphic designer develop one for you.


174 Hampton Road,

South Fremantle, WA 6162

(08) 9202 3860